Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 812-332-8400 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

FINANCING OPTIONS AVAILABLE

Premium Elite PROTECTION PLAN

  1. You must report problems within 30 days of noticing the incident.
  2. To file a claim call Montage at 800-686-5559, email claims@montagefs.com,or visit www.furnitureclaim.com. Have your furniture sales receipt and protection plan number ready when you call.
  3. Refer to your Protection Plan document for complete details, including limitations and exclusions.

Coverage for Fabric, Leather & Vinyl Upholstery or Solid Surface Furniture Fabric Leather & Vinyl Solid Surface
MECHANICAL AND STRUCTURAL BREAKDOWNS TO FABRIC, LEATHER,
VINYL UPHOLSTERY OR SOLID SURFACE FURNITURE AS A RESULT OF:
Breakage of frames, panels or springs
Breakage of sleeper, recliner, lifting, heating and/or vibrating mechanisms
Failure of integral electrical components
Lifting or incident-specific chipping of veneers or laminates exposing the substrate
Warping
Loss of silvering on mirrors
Seam separation
Fading from the sun
Breakage of zippers & buttons
Breakage of hinges, handles, drawer glides and pulls, and nail head trim, not to exceed $200.00 per Agreement
A SPECIFIC POST-DELIVERY INCIDENT WHICH OCCURS DURING NORMAL
RESIDENTIAL USE RESULTING IN ACCIDENTAL DAMAGE, INCLUDING:
All stain types, including dye bleed and dye transfer onto or into upholstery fabric, leather or vinyl
Punctures, rips or burns
Liquid marks or rings
Household heat marks
Gouges, dents, scratches or chips that penetrate the finish exposing the substrate
Damage caused by nail polish remover
Checking, cracking, bubbling or peeling of finish caused by a specific incident
Glass or mirror chipping, breakage or scratches
Pet damage – single incident

This promotional piece does not represent an agreement for coverage. Excludes damages covered under the manufacturer’s warranty. Additional exclusions and limitations apply. Please refer to your protection plan document for specific coverage details. Coverage is provided by National Product Care Company, except in AZ, FL and OK, where it is Service Saver, Incorporated and in WA where it is ServicePlan Inc. All providers are located at: 175 West Jackson Blvd., Chicago, IL 60604, 800-209-6206. Coverage provided via form numbers: PMCCEBR series. Administered by Montage, LLC, 3333 Deposit Dr N.E., Grand Rapids, MI 49546, 1-800-686-5559.